Jake Perlman

“New technologies help us deliver simultaneous improvements in quality, speed and cost.”

Driving Technology and Cybersecurity

Jake Perlman leads the technology modernization and digital engagement efforts that create exceptional experiences for Spectrum customers and employees. Promoted to Executive Vice President, Software Development & IT in 2021, Jake oversees software development, IT and cybersecurity.

Under Jake’s leadership, the Company implemented its approach to artificial intelligence (AI) and machine learning (ML), which will enhance the customer experience, streamline operations and improve execution. Jake and his team have updated Company infrastructure through a holistic approach of dozens of micro-transformations to enhance efficiency and effectiveness. These efforts included support for Spectrum Mobile’s continued growth and the implementation of new systems to aid construction, human resources and credit risk initiatives.

Jake also leads the Company’s digital platforms and self-support tools, including Spectrum.net and the My Spectrum App, both of which allow customers to view and manage their Spectrum services.

Jake’s Career Progression

Following the Company’s 2016 transactions with Time Warner Cable and Bright House Networks, Jake served as Senior Vice President, overseeing shared software services, video and voice engineering, and lab infrastructure and deployment. In those roles, he helped create a unified support experience for the newly formed company and supported the launches of the Spectrum TV App, Spectrum Guide and Advanced WiFi. Prior to that, Jake was Chief Information Officer at Bright House Networks. Jake spent much of his earlier career at Qwest and CenturyLink (now Lumen) rotating through various areas of Information Technology while gaining increasingly senior roles.

More About Jake

Jake serves on the National Board of Directors for Girl Scouts of the USA. He holds a bachelor’s degree from Brown University and an MBA from the University of Colorado Boulder’s Leeds School of Business.

Articles & Insights

Spectrum Begins Deployment of Next-Generation Advanced WiFi 7 Routers
Spectrum becomes first major connectivity provider to launch a WiFi 7 solution exclusively designed and developed for both its residential and business customers.
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The Art and Science Behind Devices Powering Spectrum’s Connectivity Products
Every day, millions of customers rely on devices developed by Spectrum’s Industrial Design & Mechanical Engineering team.
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