PORTLAND, Maine – Charter Communications, Inc. (NASDAQ: CHTR) is adding 120 new customer service jobs at its Portland Call Center to accommodate demand for its Spectrum TV™, Internet™ and Voice™ services.
The new jobs will nearly double the number of customer service representatives at Charter’s local call center, which handles billing inquiries from Spectrum customers in multiple states. The Portland hiring spree comes as Charter nationally is hiring 20,000 new employees by returning call center jobs to the U.S., insourcing its workforce and growing to meet customer demand.
“Customers are embracing Spectrum’s high-value products and customer-friendly features like no modem fees, no data caps, the most HD channels and the fastest starting internet speeds,” said Dave Rossignol, Director of Customer Service in Portland.
“Spectrum’s decision to add jobs at its Portland Call Center is a positive boost for the region and demonstrates the importance of having strong corporate citizens devoted to growing the Portland metro economy,” said Maine State Sen. Mark Dion of Portland.
In addition to the new customer service jobs, Spectrum is also recruiting candidates from across New England to fill existing vacancies for field technicians and direct sales positions. Spectrum offers employees paid comprehensive training, competitive wages and generous benefits, including medical, 401(k), tuition reimbursement and free/discounted Spectrum services.
“Our goal is to recruit and retain talented team members who are dedicated to fulfilling Spectrum’s commitment to providing customers with superior TV, internet and voice products backed by outstanding service,” Rossignol said.
Candidates can apply for the Maine jobs using one of the below links or search vacancies nationwide here.
Customer Service Representatives – click here.
Field Technicians – click here.
Direct Sales Representative click here.
Spectrum is a suite of advanced broadband services offered by Charter Communications Inc., a leading broadband communications company and the second largest cable operator in the United States. Spectrum provides a full range of services, including Spectrum TV™ video entertainment programming, Spectrum Internet™ access, and Spectrum Voice™. Spectrum Business® similarly provides scalable, tailored, and cost-effective broadband communications solutions to business organizations, such as business-to-business Internet access, data networking, business telephone, video and music entertainment services, and wireless backhaul. More information about Spectrum can be found at spectrum.com.